A Large Retail Store Has a High Level of Organizational

question 45

Multiple Choice

A large retail store has a high level of organizational inertia. Managers and employees are highly resistant to change. Which of the following is most likely to encourage organizational learning and improve the quality of decision making?

• A) Adopting a mechanistic structure
• B) Replacing the top-management team
• C) Listening to dissenters
• D) Experimenting with new ideas

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Definitions:

Consumer Ratings Magazine

Publications that evaluate and rate the quality and performance of products or services for consumer guidance.

New Automobiles

Refers to vehicles that have been recently manufactured, entering the market for the first time.

Information Value

The worth or utility derived from data that can inform decision-making or provide insights, often related to its relevance and accuracy.

Marginal Cost

The increase or decrease in the total cost of a production run for making one additional unit of an item.