Examlex
_____ is the insulated copper cable commonly used by cable television providers with shielding to reduce electrical interference.
Assurance
A positive declaration intended to give confidence; in business, it often refers to guarantees or warranties offered on products or services.
Service Quality
The degree to which a service meets the expectations of the customer, influencing customer satisfaction and loyalty.
Customer Contact Audit
A systematic review of all the points at which a business interacts with its customers, aiming to improve service quality and customer satisfaction.
Flowchart
A diagram that displays a process or system using symbols and arrows to represent steps and the flow direction, respectively.
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