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Greg Sharma was anxiously anticipating his first day at his new job as a payroll clerk at a medium sized company in Edmonton, Alberta. On Monday morning, when he arrived at 8:20 for his 8:30 start time as suggested in his Letter of Offer, he was surprised that no one appeared to know he was coming, and when he introduced himself to a few people in the department, he was shocked to learn that his supervisor had taken that week as holiday time. Eventually, he was shown into a vacant office and told to read the procedures manuals that were stacked on the desk. He turned on the computer in the office and found it to be password protected. After reading for three hours, he realized that no one had come to ask him to join them for a coffee break. Now it was potentially lunch time, and he didn't know where the washroom facilities were located in the building. As he looked at the fourteen large binders on the desk that he still had to read through, he wondered what he should do.
-Greg Sharma's experience on his first morning at work is an example of a poor _____________ program.
Know Your Audience
Understanding the characteristics, expectations, and needs of the people you are communicating with or presenting to.
Technical Information
Detailed and specialized knowledge or facts concerning a specific field of science, technology, engineering, or mathematics.
Active Voice
A sentence structure where the subject performs the action expressed by the verb, emphasizing the doer of the action.
Main Points
The primary and most important ideas or arguments presented in a discussion or piece of writing.
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