The Five Characteristics That Typically Distinguish a Quality Service Are

question 1

True/False

The five characteristics that typically distinguish a quality service are reliability, tangibles, responsiveness, assurance, and empathy.

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Definitions:

Outcome Research Strategy

An approach in research focusing on understanding the results or outcomes of specific interventions or treatments.

Treatment Outcomes

The results or consequences of medical or psychological interventions, often measured to assess the effectiveness of a treatment.

Intervention

Actions taken to improve a situation, especially in the context of health, social, or educational issues.

Program Impact

The effect or influence that a specific program or initiative has on its participants or target audience.