Which of the Following Statements About the Baldrige National Quality

question 33

Multiple Choice

Which of the following statements about the Baldrige National Quality Award is true?

• A) The purpose of the Baldrige Award is to recognize all companies that operate in the business-to-business market for their achievements in quality and business performance and to raise awareness about the importance of quality and performance excellence as a competitive edge.
• B) The Baldrige Award is primarily concerned with improving customer satisfaction.
• C) Companies that apply for the Baldrige Award are judged on a 1,000-point scale based on three criteria: leadership, customer and market focus, and business results.
• D) An emphasis on results is what differentiates the Baldrige Award from the ISO 9000 standards.
• E) All of these statements about the Baldrige National Quality Award are true.

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Definitions:

Million Children

Possible referential term that might be related to an initiative, study, or context involving a large number of children but without specific context, NO.

Intervention

The act of interfering in a situation, often to improve or prevent a process or behavior.

Type and Quality

Categories or varieties of something along with their characteristics or excellence assessed according to specific standards.

Macro-level Changes

Significant alterations in the structure or functioning of a society, organization, or system, often resulting from policy, social, or environmental factors.