Why Are Courtesy,etiquette,and Manners Important at Work

question 25

Multiple Choice

Why are courtesy,etiquette,and manners important at work?

• A)Employers are concerned about the decline of polite behavior in society.
• B)People must work together,often under stressful conditions,to meet customer needs.
• C)These behaviors help form and maintain effective working relationships.
• D)Failure to demonstrate these behaviors can lead to interpersonal conflicts.
• E)All of the above

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Definitions:

Stereocilia

Hairlike projections of hair cells; microvilli that contain actin filaments.

Lateral Line Organs

Specialized sense organs in aquatic vertebrates that detect movement and vibration in the surrounding water.

Hair Cells

Sensory cells located in the inner ear that are responsible for converting sound and motion into electrical signals.

Stereocilia

Hairlike projections on the surface of certain cells, such as those in the inner ear, aiding in the detection of vibration and sound.