Discuss the Advantages of Using a Customer's Physical Characteristics to Increase

question 3

Essay

Discuss the advantages of using a customer's physical characteristics to increase productivity in the delivery of service quality.
e.g. a fingerprint) than it is to forget a password or account number. Other applications include voice recognition for call-centers, self-service banking, and home shopping.

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Definitions:

Standard Precautions

A set of infection control practices used to prevent transmission of diseases that can be acquired by contact with blood, body fluids, non-intact skin, and mucous membranes.

Surgical Asepsis

A sterile technique aimed at eliminating all microorganisms from an area, particularly important in surgical procedures.

Urinary Catheter

A tube inserted into the bladder through the urethra to drain urine from the body when normal urination is not possible.

Intravenous Catheter

A tube inserted into a vein used for the delivery of fluids, medication, or nutrients directly into the bloodstream.