Which of the Following Is NOT a Common Educational and Promotional

question 9

Multiple Choice

Which of the following is NOT a common educational and promotional objective in service settings?

• A)Build awareness of and interest in an unfamiliar service or brand.
• B)Reposition a service relative to competing offerings.
• C)Familiarize customers with service processes in advance of use.
• D)Encourage trial of competing products.
• E)Recognize and reward valued customers and employees.

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Definitions:

Gold Production

The process of extracting gold ore from the earth and refining it into pure gold.

Balance of Payments

A record of all economic transactions between the residents of a country and the rest of the world in a given period of time, which includes the trade balance, foreign investments, and loans.

Flexible Exchange Rates

A currency system where the value of a currency in relation to others is determined by the foreign exchange market without direct government control.

Inflation

The rate at which the general level of prices for goods and services is rising, and, subsequently, purchasing power is falling. Central banks attempt to limit inflation, and avoid deflation, in order to keep the economy running smoothly.