The Director of Quality Improvement Reports That the Hospital Will

question 15

Multiple Choice

The director of quality improvement reports that the hospital will soon be using "dashboards" as part of the quality management process. How should the staff interpret this information?

• A) Surveyors are driving to clients' homes to collect data on hospital visits.
• B) This electronic tool makes it easy to aggregate and display data.
• C) "Dashboard" is an acronym for the topics covered in client satisfaction surveys.
• D) The "dashboard" is a screen on the electronic medical record that can be accessed for quality improvement information.

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Definitions:

Coalitions

Agreements or alliances between parties, often political or organizational, formed to achieve a common goal or to engage in joint action.

Marine Sponges

Simple aquatic animals that live in marine environments, known for their porous bodies and ability to filter large amounts of water to feed.

Intuition

The ability to understand or know something immediately, without the need for conscious reasoning—a 'gut feeling'.

Implicit Knowledge

Knowledge that is acquired through experience and is not explicitly stated, making it difficult to communicate or teach to others.