Satisfaction with a Firm's Marketing Efforts Can Be Roughly Measured

question 102

Multiple Choice

Satisfaction with a firm's marketing efforts can be roughly measured by

• A) its profit.
• B) the firm's impact on the macro-marketing system.
• C) the size of its target markets.
• D) All of the above are true.
• E) None of the above is true.

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Definitions:

Expert Power

The ability to influence others based on the possession of knowledge, skills, or expertise that is recognized and valued.

Rationality

The quality of being based on or in accordance with reason or logic, often relating to the making of decisions and judgments that are sensible and sound.

Influence Tactic

Methods or strategies used by an individual or group to persuade or encourage others to follow their direction or accept their decisions.

Ingratiation

A social influence strategy where an individual attempts to make themselves more likable to another, often through flattery or favors.