When a Company Includes "Stories" And/or Videos on Its Web

question 198

Multiple Choice

When a company includes "stories" and/or videos on its Web site of how it has helped individual customers solve an important problem, this is an example of a:

• A) branded service.
• B) blog.
• C) Facebook page.
• D) case study.
• E) microblog.

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Definitions:

Avoidance-Avoidance Conflict

A psychological conflict that occurs when a person must choose between two equally unattractive options.

Acceptance Letter

A formal document sent by an organization, such as a college or company, confirming someone's acceptance into a program, position, or institution.

Stress

A physical or emotional response to perceivable challenges or threats, affecting the body's homeostasis.

Frustration

The emotion of irritation or frustration stemming from the incapacity to alter or accomplish a certain goal.