Physical Distribution Customer Service Level Means All of the Following

question 184

Multiple Choice

Physical distribution customer service level means all of the following EXCEPT:

• A) Honda wants enough bumpers to build cars that day.
• B) A vacationer wants Avis to have his rental car clean and ready when he arrives at the rental car counter.
• C) Sears' shirts are priced at a fair value.
• D) McDonald's has enough large cups so that customers can buy the larger size drinks which are on sale.
• E) Safeway's loaves of bread are in stock-and not crushed-when customers want them.

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Definitions:

Uniform

Consistent or identical clothing worn by members of an organization while participating in that organization’s activities.

Formalities

Specific procedures or requirements mandated by law or custom that must be observed to validate a legal document, agreement, or transaction.

Fraud

The wrongful or criminal deception intended to result in financial or personal gain.

Per Stirpes

A method of distributing an intestate’s estate so that each heir in a certain class (such as grandchildren) takes the share to which her or his deceased ancestor (such as a mother or father) would have been entitled.