If Salesperson X Had a Performance Index of 80 and Salesperson

question 33

Multiple Choice

If Salesperson X had a performance index of 80 and Salesperson Y had a performance index of 120, then:

• A) Salesperson X may be having some problems and his sales performance should be investigated.
• B) the two would average out to 100-and this would suggest that "all is well."
• C) Salesperson X's performance should be investigated as a guide to improving everyone's performance.
• D) Salesperson Y probably should be fired.
• E) Salesperson Y obviously had higher sales than Salesperson X.

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Definitions:

Task Difficulty

The level of challenge presented by a task, which can affect how much effort and time is needed to successfully complete it.

High Achievement

The accomplishment of aims or attainment of high levels of success in particular areas of life or study.

Satisfaction

The feeling of pleasure or fulfillment that comes from meeting a need, desire, or expectation.

Biological Theory

An explanation for behaviors and traits based on genetic, neurological, and physical factors, highlighting the influence of biology on human actions.