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A salesperson who completes routine sales made regularly to target customers is an order taker.
Verbal Cues
Non-content aspects of spoken language such as tone, pace, and volume that communicate information or suggest meaning.
Closed-ended Question
A type of question that is designed to receive a specific, limited response, usually "yes" or "no."
Open-ended Question
A type of question that allows for a free-form response, encouraging a detailed and subjective answer.
Hypothetical Question
A question based on assumptions or imaginary scenarios, often used in legal contexts to explore potential outcomes or decisions.
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