Which of the Following Is an Example of Inbound Communication

question 38

Multiple Choice

Which of the following is an example of inbound communication with a customer seeking new hiking boots? (Timberland is a brand of hiking boots)

• A) A searches for and then visits the website of a Timberland to read about boots.
• B) The customer receives a mailing that features Timberland boots from a local shoe store.
• C) Timberland runs television ads on its new boots.
• D) The customer reads Timberland's CEO Twitter messages.
• E) The customer goes into a store selling Timberland boots.

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Definitions:

Tips

Discretionary payments given to service providers by customers, typically as a gesture of thanks for good service.

Statute of Frauds

A legal principle that requires certain types of contracts to be written and signed to be enforceable.

Fixed Duration

A term or period of time that is set and unchangeable, often found in contracts or agreements specifying the length of commitment.

Employment Contract

A legally binding agreement between an employer and an employee that outlines the terms and conditions of employment.