Providing Training in Selling Techniques Helps a Salesperson in All

question 138

Multiple Choice

Providing training in selling techniques helps a salesperson in all of the following ways except

• A) winning new customers by disparaging competitors.
• B) listening carefully to identify a customer's real objections.
• C) closing the sale.
• D) working with customers in difficult customer service situations.
• E) how to be more effective in cold calls on new prospects.

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Definitions:

Frog-leg Position

A physical posture where a person lies on their back with knees spread apart and bent, resembling a frog's position. It is often used for medical examinations.

Lithotomy Position

A common medical positioning of a patient lying on their back with legs elevated and apart, often used during childbirth or surgery.

Genital Warts

Flesh-colored or gray growths found in the genital and anal areas caused by certain types of the human papillomavirus (HPV).

Syphilitic Chancre

A painless ulcer that is the first sign of syphilis, typically occurring at the site of infection.