It Is Difficult to Maintain Consistent Quality in Services Because

question 180

Multiple Choice

It is difficult to maintain consistent quality in services because

• A) services are nonperishable.
• B) as opposed to products, services are tangible in nature.
• C) the service provider deals directly with the customer and often has to interpret each customer's needs.
• D) variability is reduced as more humans are involved in delivery.
• E) it requires minimum human interaction.

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Definitions:

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A program designed to inform individuals about their rights, responsibilities, and best practices as consumers.

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A situation in bankruptcy proceedings where the court refuses to absolve the debtor from their financial obligations.

Necessary Documents

Critical or required papers, files, or electronic records needed for a specific process, transaction, or legal compliance.