To Improve Its Profits, Delta Tool Corp

question 89

Multiple Choice

To improve its profits, Delta Tool Corp. has redesigned its entire line of rechargeable power drills--adding several new or improved features and three new models. Apparently, Delta Tool is pursuing a ______________ opportunity.

• A) combiner
• B) market development
• C) product development
• D) diversification
• E) market penetration

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Definitions:

Kinesics

The study of body movements, gestures, and posture as a means of communication.

Bodily Communication

Refers to the non-verbal exchange of information through body movements, facial expressions, gestures, and posture.

Visual Dominance Behaviour

Tendency to gaze fixedly at a lower-status speaker.

Lower-Status Speaker

Pertains to someone who communicates from a position of reduced social, economic, or professional standing within a given context or hierarchy.