When Trying to Build Relationships with Customers, Salespeople Must Be

question 57

True/False

When trying to build relationships with customers, salespeople must be particularly well-trained because they are usually the only employees whose actions influence customers directly.

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Definitions:

Ethical Principles

The fundamental guidelines that dictate proper conduct and decision-making, based on moral values.

Sophisticated Clients

Individuals or organizations with a high level of knowledge, experience, and resources in financial or legal matters, enabling them to make informed decisions.

Legal Research

The process of identifying and retrieving information necessary to support legal decision-making.

Lawyer Advice

Professional guidance provided by a licensed attorney on legal matters or proceedings.