Customer Value

question 158

Multiple Choice

Customer value

• A) is greater if costs exceed benefits.
• B) becomes less important as competition increases.
• C) is the same thing as low price.
• D) affects a customer's relationship with a firm before and after a sale.
• E) none of these responses is correct.

---

Definitions:

Edification

The instruction or improvement of a person morally or intellectually.

Learning

The acquisition of knowledge or skills through experience, study, or being taught.

Minnesota Family Investment Program

A welfare reform program in Minnesota aimed at helping low-income families achieve self-sufficiency through work, education, and financial incentives.

Treatment Help

Assistance or interventions designed to address health issues, psychological disorders, or diseases.