Which of the Following Is an Example of the Service

question 46

Multiple Choice

Which of the following is an example of the service quality assurance?

• A) A doctor is highly trained in a particular specialty.
• B) Employees are always visible in a hotel lobby dusting or otherwise cleaning up.
• C) A college professor who returns a student's call on the same day.
• D) Flight attendants on a customer's regular route learn what type of beverages the customer drinks and what magazines the customer reads.

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Definitions:

Regular Time

The standard hours during which an organization operates or an employee is expected to work, excluding overtime.

Level Strategy

A business approach that maintains a steady production rate or workforce level, even in the face of fluctuating demand.

Machine Capacity

The maximum amount of work that a machine or system can complete in a given period.

Inventory Levels

The quantity of goods or materials on hand at any given time, a crucial component in supply chain and inventory management.