The First Step in Establishing Training and Development Programs Is

question 353

Multiple Choice

The first step in establishing training and development programs is to

• A) establish appropriate simulation parameters.
• B) assess the needs of the organization and the skills of the employees.
• C) conduct pre-employment tests.
• D) start designing programs.

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Definitions:

Approach Technique

A specific strategy or method used to initiate contact or address a problem, often in sales or negotiation.

Curiosity

Curiosity is a keen desire to know or learn something, often driving individuals to explore and discover new information.

Need-Satisfaction

A sales approach focused on identifying and fulfilling the specific needs or requirements of a potential customer to encourage a purchase.

Customer Benefit

Refers to the advantages or positive outcomes that customers receive from using a product or service.