Which of the Following Should You Avoid When Selecting a Strategy

question 69

Multiple Choice

Which of the following should you avoid when selecting a strategy for announcing negative news?

• A) cementing your effort to cover the matter positively
• B) choosing a strategy that prepares your reader to accept the bad news
• C) leaving your reader with the feeling that you have considered his or her interests despite the negative announcement
• D) selecting a strategy that will set up or begin the explanation that justifies the announcement
• E) informing your reader about the negative news in a blunt, direct, and honest manner

---

Definitions:

Memory Recovery Techniques

Methods and strategies used to retrieve memories that may be hard to recall, such as reconsolidation therapy or cognitive behavioral techniques.

Anterograde Amnesia

The inability to form new memories following the onset of an amnesia-causing event, while long-term memories from before the event remain intact.

Misinformation Effect

A cognitive phenomenon where a person's recall of episodic memories becomes less accurate because of post-event information.

Automatic Processing

The unconscious encoding of incidental or well-learned information without conscious effort or attention.