In an Adjustment Refusal Message, the Best Place to State

question 61

Multiple Choice

In an adjustment refusal message, the best place to state the refusal is _____.

• A) in the subject line of the message
• B) after the explanation since it is the logical result of the explanation
• C) at the end of the message, after the goodwill closing
• D) before the paragraph that states the reasoning behind your decision
• E) before you call to attention the facts of the case

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Definitions:

Milgram Experiment

A psychological experiment conducted by Stanley Milgram in the 1960s to study obedience to authority, where participants were instructed to administer electric shocks to another person.

Stanford University Prison Experiment

A psychological study conducted by Philip Zimbardo in 1971 at Stanford University, where students were assigned roles of prisoners and guards to explore the effects of perceived power.

Generalization

Drawing a conclusion about a certain characteristic of a population based on a sample from it.

Logical Support

The provision of reasons or evidence to justify a claim or argument.