Which of the Following Sentences Is Most Likely to Build

question 75

Multiple Choice

Which of the following sentences is most likely to build goodwill in a routine inquiry message?

• A) Please sign and return the paperwork by October 5 so that we may keep to the proposed schedule.
• B) Thanks in advance for returning the signed paperwork as soon as possible.
• C) A prompt return of the signed paperwork will be highly appreciated.
• D) Hoping to hear from you soon.
• E) Please return the signed paperwork at your convenience.

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Definitions:

Reattribution

A cognitive behavioral technique where the individual learns to identify and challenge negative or distorted thinking by attributing them to more external, variable, and less personal causes.

Group Therapy

A form of psychotherapy in which a small, carefully selected group of individuals meets regularly with a therapist to discuss and work through personal problems.

Universality

The quality of being universal; widespread or common attributes, concepts, or behaviors across different human cultures or societies.

Interpersonal Learning

The process of learning through interactions with others, often leading to improvements in communication and understanding in social settings.