Organizations That Are Devoted to Satisfying Their Current Customers May

question 39

True/False

Organizations that are devoted to satisfying their current customers may miss important shifts in the marketplace and find them turning into has-beens.

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Definitions:

Axon

a part of a neuron that conducts impulses away from the cell body towards other neurons or muscles.

Electrical Charge

A fundamental property of matter that exists in either a positive or negative state and causes it to experience a force when placed in an electromagnetic field.

All-Or-None Law

A principle that states that the strength of a response of a nerve cell or muscle fiber is not dependent on the strength of the stimulus; if a stimulus is above a certain threshold, a nerve or muscle fiber will fire.

Action Potentials

Action potentials are rapid rises and falls in the electric potential across a nerve cell's membrane, allowing for the transmission of neural signals.