Discuss What the Six-Sigma Approach Is and How It Can

question 19

Essay

Discuss what the six-sigma approach is and how it can be applied to service quality and productivity.

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Definitions:

Physical Models

Physical models are tangible representations that mimic the properties, behaviors, or functions of real-world objects or systems.

Prototypes

Early sample, model, or release of a product built to test a concept or process, serving as a thing to be replicated or learned from.

Virtual Reality

A visual form of communication in which images substitute for reality and typically allow the user to respond interactively.

Make-or-buy Decision

A strategic choice faced by companies to either manufacture a product internally or purchase it from an external supplier.