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List the three external gaps between the customer and the organization.
Learned Behavior
Actions or reactions that individuals acquire through experience or by observing others, in contrast to behaviors that are instinctual or inherited.
Religious Upbringing
The process of raising and educating a child within the traditions and beliefs of a particular religion.
Parents
The primary caregivers of children, responsible for their upbringing, welfare, and education.
Specialized Institutions
Organizations or facilities dedicated to serving specific societal needs or functions, such as education, healthcare, or corrections.
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