As Service Companies Grow Larger and Make Increasing Use of Technologies

question 15

True/False

As service companies grow larger and make increasing use of technologies such as interactive Web sites and self-service equipment, maintaining meaningful relationships with customers becomes less significant of a marketing challenge.

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Definitions:

Language Development

The process by which humans acquire the ability to perceive, produce, and understand language, typically observed during early childhood.

Home Signs

Spontaneously developed signs or gestures by children who are deaf, particularly in cases where they are not exposed to formal sign language, facilitating basic communication within their family.

Morpheme

The smallest unit of meaning in the words of a language.

Phoneme

The smallest unit of sound in a language that can distinguish one word from another, such as the difference between the sounds /p/ and /b/.