Signs Are Frequently Used to Teach and Reinforce Behavioral Rules

question 41

True/False

Signs are frequently used to teach and reinforce behavioral rules in service settings.

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Definitions:

Defence Mechanism

Psychological strategies used unconsciously by individuals to protect themselves from anxiety and to cope with reality or maintain self-image.

Identification

The process of associating oneself closely with other individuals or groups, often by adopting their characteristics or views.

Self-esteem

An individual's subjective evaluation of their own worth or value.

Alliance

A union or association formed for mutual benefit, especially between countries or organizations.