A Cleaning and Repair Firm That Wants to Generate Business

question 29

Multiple Choice

A cleaning and repair firm that wants to generate business during low demand periods would do best to offer which of the following?

• A)Offer free pickup and delivery of portable items that need servicing.
• B)Vary the time when service is available.
• C)Add more service options.
• D)Increase prices to get the most out of current customers.
• E)Educate customers on when they should have things cleaned or repaired.

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Definitions:

Financial Advantage

A benefit gained in financial terms, which can result from factors such as cost savings, investment returns, or other monetary gains.

Outside Supplier

An external organization that provides goods or services to another company.

Variable Costs

Charges that fluctuate in accordance with the scale of production or total volume produced.

Special Equipment

Tools, machinery, or devices designed for specific tasks or operations, often requiring specialized knowledge or skills to use effectively.