A Key Idea in Reinforcement Theory Is That

question 221

Multiple Choice

A key idea in reinforcement theory is that:

• A) goals should be set by everyone in an organization.
• B) managers can use both rewards and punishment to influence employee behavior.
• C) managers should use the same reinforcement techniques for all employees.
• D) employees are more likely to obey written instructions than verbal instructions.

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Definitions:

Direct Quotation

A direct quotation repeats or copies someone's speech or writing word for word, usually placed within quotation marks.

Detailed Information

Specific and thorough data or facts about a topic or subject.

Telephone Surveys

Method of collecting information or opinions from a population using telephone interviews as the medium of communication.

Online Surveys

Electronic questionnaires distributed over the Internet to collect data or feedback from a wide audience efficiently.