Which of the Following Portrays the Individualized Service Benefit of a CRM

question 41

Multiple Choice

Which of the following portrays the individualized service benefit of a CRM system?

• A) learning how each customer defines product and service quality so that customized product,pricing,and services can be designed or developed collaboratively
• B) Web-based interfaces providing product information,sales status,support information,issue tracking,and so on
• C) integrating all information for all points of contact with the customers,so that all who interact with customers have the same view and understand current issues
• D) integrated information which removes information handoffs,which speeds both sales and support processes
• E) improved record keeping and efficient methods of capturing customer complaints,helping to identify and solve problems faster

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Definitions:

Standard Input

A method or channel by which data is received by a program, typically from a user or another program.

Standard Output

A fundamental computer concept where data is sent out by a program, typically to the computer's screen.

Header Files

Files in programming that allow for the declaration of function prototypes, macros, and definitions of types, enabling modular code development.