Which of the Following Portrays the Improved Product Development Benefit

question 93

Multiple Choice

Which of the following portrays the improved product development benefit of a CRM system?

• A) learning how each customer defines product and service quality so that customized product,pricing,and services can be designed or developed collaboratively
• B) Web-based interfaces that provide product information,sales status,support information,issue tracking,and so on
• C) integrated information that removes information handoffs,speeding both sales and support processes.
• D) improved record keeping and efficient methods of capturing customer complaints that assist in identifying problems faster
• E) tracking customer behavior over time that helps to identify future opportunities for product and service offerings

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Definitions:

Gilberto

A personal name, possibly of Portuguese or Italian origin, without a specific widely-recognized definition in a general context.

Trumpet

A brass musical instrument with a flared bell and a bright, penetrating tone, played by blowing air through closed lips into a mouthpiece.

Macy's

An American department store chain founded in 1858, known for its wide range of consumer goods and its annual Thanksgiving Day parade.

Good Cook

An individual skilled in the art of preparing and cooking food effectively and deliciously.