If a Consumer Has a Low-Performance Expectation for a Product

question 35

Multiple Choice

If a consumer has a low-performance expectation for a product and after use performance is perceived to be better than expected, this consumer will be:

• A) non-satisfied.
• B) satisfied.
• C) dissatisfied.
• D) unsatisfied.

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Definitions:

Limited Mobility

The state or condition of having restricted ability to move freely, often due to physical, social, economic, or environmental factors.

Daily Living

The routine activities and tasks performed by individuals on a day-to-day basis, including personal care, work, and leisure activities.

Medical Technology

Refers to the application of organized knowledge and skills in the form of devices, medicines, vaccines, procedures, and systems developed to solve a health problem and improve quality of lives.

Everyday Activities

Routine actions and behaviors that individuals engage in on a daily basis, encompassing both mundane tasks and leisurely pursuits.