Businesses in Which Customer Support and Delivery of Services Require

question 32

Essay

Businesses in which customer support and delivery of services require a high level of ________ with the customer are likely to find a high value-added component in mobile computing.

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Definitions:

Salience

involves the state or condition of being prominent, most noticeable, or important at a given moment.

Associative Network

A theory that describes how ideas, images, and thoughts are linked together in the mind, creating a web of interconnected knowledge.

Accessible Schemas

Cognitive structures that hold knowledge and beliefs about specific subjects or experiences, which can be quickly and easily retrieved.

Personality

The combination of characteristics or qualities that form an individual's distinctive character, influencing their behaviors, thoughts, and feelings.