Exhibit 13.7 The Following Questions Refer to the Information and Output Below

question 4

Short Answer

Exhibit 13.7
The following questions refer to the information and output below.
A tax accountant has found that the time to serve a customer has a mean of 30 minutes (or 0.5 hours) and a standard deviation of 6 minutes (or 0.1 hours). Customer arrivals follow a Poisson distribution with an average of 60 minutes between arrivals. The following queuing analysis spreadsheet was developed from this information.
-Refer to Exhibit 13.7. Based on this report what is the average number of customers waiting to be helped?

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Definitions:

Fees

Payments made to professionals or organizations in exchange for their services.

Revenue Streams

Various sources of income that a business receives from its normal business operations or other investments.

Bicycle Shop

A retail business specializing in the sale of bicycles, bicycle parts, and accessories, often offering repair services as well.

Accessories

Supplementary items or external additions that complement the main product offering or enhance its usability or aesthetics.