Online Merchants Must Recognize That Customer Service Is Just as Important

question 62

True/False

Online merchants must recognize that customer service is just as important (if not more so)on the Web as it is in traditional brick-and-mortar stores.

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Definitions:

Psychological Research

The scientific study of human behavior, cognition, and emotion, using systematic methods to explore and understand psychological phenomena.

Financial Remuneration

Compensation or payment given for services rendered or work done, typically in the form of money.

Informed Consent

A process by which a fully informed individual voluntarily agrees to participate in a research study, medical procedure, or similar activity, understanding all the risks and benefits involved.

Ethics In Research

A set of principles aimed at ensuring integrity, honesty, and respect for subjects and data in the process of conducting research.