When You Must Deliver Bad News in the Workplace,remember That

question 47

Multiple Choice

When you must deliver bad news in the workplace,remember that

• A)you should de-emphasize the news at all costs.
• B)your feelings,as well as the feelings of anyone who receives the message,are irrelevant.
• C)delaying,downplaying,or distorting the news may be unethical or illegal.
• D)internal and external audiences will react to the news in the same way.
• E)it is often easiest for the receiver if the news is delayed.

Recognize the specifics of a prisoners' dilemma situation and its outcomes.

Identify the role of repeated play in overcoming dilemmas in game theory.

Learn how discounts can be compounded to determine final sale prices.

Understand the impact of oligopolies on technological advancements and market competition.

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Definitions:

Temporal Discounting

The tendency of people to value immediate rewards more highly than future rewards, leading to impulsive decision-making.

Self-Regulation

The ability to monitor and control one’s own behavior, emotions, or thoughts, altering them in accordance with the demands of the situation.

Monitors Behavior

Observing and checking the progress or quality of one's own or others' actions over a period of time.

Emotional Distress

A negative emotional state that can include feelings of anxiety, depression, or grief.