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Describe a service guarantee offered in the chapter that instills confidence and one that does not.
World Trade
The exchange of goods and services and capital across international borders, which allows for economies to grow and standards of living to increase.
Dumping
In international trade, the practice of exporting goods at prices lower than the home market prices, often considered unfair competition.
Gray Market
The trade of a commodity through distribution channels that are legal but unintended by the original manufacturer.
Unauthorized Channels of Distribution
Routes to market that are not approved or sanctioned by the original manufacturer or trademark owner, often leading to grey market activities.
Q2: Capsule hotels originated from _.<br>A)New York<br>B)London<br>C)Japan<br>D)India<br>E)Malaysia
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Q35: Define service culture.