Examlex
Customers remain loyal to a firm because they experience relational benefits.
Social Identity
The perception of oneself shaped by one's affiliations with various groups.
Other-race Effect
A psychological phenomenon where individuals are better at recognizing faces of their own race than those of other races.
Self-esteem
An individual's subjective evaluation of their own worth, including feelings of confidence, respect, and self-acceptance.
Selectively Attend
The ability to focus on a specific stimulus while ignoring and dismissing irrelevant or distracting information.
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