Most Customers Never Complain to the Business; in Fact,for Every

question 88

Multiple Choice

Most customers never complain to the business; in fact,for every complaint that a company receives,there are ________ other complaint that go unspoken.

• A)2
• B)7
• C)10
• D)17

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Definitions:

Schizoid Personality Disorder

A personality disorder characterized by a lack of interest in social relationships, emotional coldness, and detachment.

Distrust

The feeling of suspicion or doubt about the reliability or trustworthiness of someone or something.

Paranoid Personality Disorder

A mental disorder characterized by pervasive distrust and suspicion of others' motives.

Cognitive-Behavioral Therapy

A therapeutic method designed to increase happiness and solve problems by reshaping unhealthy behaviors, emotions, and thoughts.