Aberdone Company Has Redesigned the Jobs of the Workers in Accounts

question 54

Multiple Choice

Aberdone Company has redesigned the jobs of the workers in accounts receivables. Instead of simply billing customers, they are now responsible for what were once management tasks, such as following up on non-payment, determining when bills will be sent to a collection agency, and which accounts receivables can be written off as non-collectable. Which of the following methods of job enrichment is used in this example?

• A) task combination
• B) vertical job expansion
• C) formation of natural work units
• D) establishing client relationships
• E) opening feedback channels

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Definitions:

Dermatologist

A medical doctor specializing in the diagnosis and treatment of skin disorders.

Dermatology

The branch of medicine dealing with the skin, nails, hair, and their diseases.

Albinism

A genetic condition characterized by a lack of melanin pigment in the skin, hair, and eyes, leading to sensitivity to sunlight and vision problems.

Pigment

Substances that give color to living organisms, found in skin, hair, plants, and materials used in art and cosmetics.