Why Should Managers Be Interested in Their Employees' Attitudes

question 89

Multiple Choice

Why should managers be interested in their employees' attitudes?

• A) They result from behavior.
• B) They cause problems.
• C) They give warnings of potential problems.
• D) They are generally low.
• E) They result in cognitive dissonance.

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Definitions:

Five-Step Process

A structured approach typically used in problem-solving or project management, involving distinct phases like definition, analysis, strategy, implementation, and review.

Market Segmentation Strategies

Market segmentation strategies involve dividing a broad target market into subsets of consumers, businesses, or countries that have, or are perceived to have, common needs, interests, and priorities, and then designing and implementing strategies to target them.

Proactive

Taking initiative by acting in advance of future situations rather than just reacting, thereby controlling circumstances by causing things to happen.

Reactive

Describes a response to events or situations rather than initiating or influencing them.