________ Is a Science That Seeks to Measure, Explain, and Sometimes

question 41

Multiple Choice

________ is a science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.

• A) Psychiatry
• B) Psychology
• C) Sociology
• D) Political science
• E) Organizational behavior

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Definitions:

Competitive Benchmarking

A process of comparing a company's products, services, or processes against those of its competitors to identify areas for improvement.

Internal Benchmarking

The process of comparing business processes and performance metrics to the best practices from within the same organization.

Process Benchmarking

The process of assessing business methods and performance statistics by benchmarking them against the best practices in the industry or those adopted by other companies.

Industry Benchmarking

The process of comparing a company's performance metrics with those of the leaders in its industry to identify areas for improvement.