Which One of the Following Is Not a Tool That

question 27

Multiple Choice

Which one of the following is not a tool that company managers can use to promote continuous improvement (operating excellence) in performing value chain activities?

• A)Variability reduction analysis in work processes
• B)Six Sigma quality control techniques
• C)Total quality management (TQM)
• D)Business process reengineering
• E)Strategic group mapping

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