Which of the Following Claims Does the Text Make About

question 15

Multiple Choice

Which of the following claims does the text make about goodwill messages?

• A)It's not important when we send a goodwill message; it's just important that we send it.
• B)The longer a goodwill message is, the more effective it will be at achieving its goal.
• C)If we find it hard to come up with the right words for a letter, it's just as effective and appropriate to send a signed card.
• D)Many people find writing goodwill messages more difficult than writing other kinds of business documents.

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Definitions:

Transformational Leadership

A style of leadership where a leader works with followers to identify needed change, creating a vision to guide the change through inspiration, and executing the change in tandem with committed members of the group.

Command and Control Management

A management style characterized by strict hierarchical structures and top-down decision-making processes, where leaders direct and control all aspects of operations.

Achievement Motivation

The drive to pursue and attain goals, an individual’s desire for significant accomplishment, mastering of skills, control, or high standards.

Managing by Objectives

A management strategy where goals are defined for every department, manager, and employee. Progress towards these objectives is reviewed, and rewards are given based on goal completion.