One Way to Increase Customer Equity Is to Find Cost-Effective

question 169

True/False

One way to increase customer equity is to find cost-effective ways to serve current customers so they buy more.

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Definitions:

Leadership Capacity

The capability of an individual or organization to lead, influence, and support others towards achieving common goals.

Labour Cost Containment

Strategies employed by organizations to control or reduce labor expenses without negatively impacting employee performance or morale.

Capacity to Innovate

The potential or ability of an organization or individual to develop new ideas, solutions, or products that can contribute to growth or improvement.

Aging Workforce

A demographic trend where the average age of the employees in an organization is increasing.