When Trying to Build Relationships with Customers, Salespeople Must Be

question 57

True/False

When trying to build relationships with customers, salespeople must be particularly well-trained because they are usually the only employees whose actions influence customers directly.

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Definitions:

Gutenberg's Printing Press

The first mechanical printing device invented by Johannes Gutenberg in the 15th century, leading to the mass production of books and the spread of literacy.

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Internet Addiction

A psychological disorder characterized by excessive or poorly controlled preoccupations, urges, or behaviors regarding internet use leading to distress or impairment.

Social Problem

An issue that affects a significant number of people within a society, recognized as harmful and in need of solution.