According to the Chapter Ending Case, Which of the Following

question 66

Multiple Choice

According to the chapter ending case, which of the following is not one of the problems that the City of Philadelphia's Philly 311 Project was trying to solve?

• A) Voter registration errors
• B) Tracking of citizen requests
• C) Provide social media access to the city's departments
• D) Fixing potholes
• E) Provide citizens a timeline for expected action by the city on their request

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Definitions:

Friendship

A relationship of choice that exists over time between people who share a common history.

Communication Accommodation Theory

Theory that all people adapt their behaviors to others to some extent.

Culture Shock

Feelings of stress and anxiety a person experiences when encountering a culture different from his or her own.

Evolutionary Psychology

is a theoretical approach in psychology that examines human thoughts, feelings, and behaviors through the lens of evolutionary biology, proposing that many aspects of human nature can be understood as adaptations to ancestral environments.